Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies when you visit our online casino platform. By continuing to use our services, you acknowledge that you understand and agree to the use of cookies as described in this policy, in accordance with UK data protection regulations and the Privacy and Electronic Communications Regulations.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our gaming platform. These files contain information that helps us provide you with a personalised and secure gaming experience. Cookies enable essential functions such as account authentication, game preferences, and security features that protect your gaming sessions and financial transactions.
We use various types of cookies, including session cookies that are deleted when you close your browser, and persistent cookies that remain on your device for a specified period. Some cookies are essential for the operation of our casino services, while others help us improve your gaming experience and provide targeted promotional offers.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic site functionality, account access, and secure transactions | Session to 1 year |
| Functional Cookies | Remember your preferences, language settings, and gaming choices | 1 month to 2 years |
| Analytical Cookies | Help us understand how you use our platform and improve our services | 2 years |
| Marketing Cookies | Deliver personalised promotions and advertisements based on your interests | 1 month to 1 year |
| Security Cookies | Protect against fraud and ensure secure gaming sessions | Session to 6 months |
Purpose and Legal Basis
We use cookies for several legitimate purposes related to operating our online casino services. Essential cookies are necessary for providing our gaming platform and processing your transactions, while functional cookies enhance your user experience by remembering your preferences and settings.
Our legal basis for using essential cookies is legitimate interest in providing our services. For non-essential cookies, we rely on your consent, which you can withdraw at any time through your account settings or browser configuration. We also use cookies to comply with regulatory requirements, including responsible gambling measures and anti-money laundering obligations under UK legislation.
- Maintaining secure login sessions and protecting your account
- Processing gaming transactions and maintaining game history
- Implementing responsible gambling tools and limits
- Providing customer support and resolving technical issues
- Delivering personalised gaming recommendations and bonuses
Third-Party Cookies
Our platform may include third-party cookies from trusted partners who help us provide our services. These include payment processors, game providers, analytics services, and marketing partners. Third-party cookies are subject to the respective privacy policies of these organisations.
Gaming software providers may place cookies to ensure proper game functionality and fair play mechanisms. Payment service providers use cookies to process deposits and withdrawals securely. We carefully select our third-party partners and ensure they comply with UK data protection standards and gambling regulations.
Social media and advertising partners may also place cookies to help us reach potential players with relevant promotional content. These cookies track your browsing behaviour across different websites to create targeted advertising campaigns, but they do not access your gaming account or financial information.
Managing Cookie Settings
You have control over how cookies are used on our platform. You can manage your cookie preferences through your account dashboard, where you can enable or disable different categories of cookies. Please note that disabling essential cookies may affect the functionality of our services and your ability to access certain features.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Below are instructions for managing cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
- Opera: Settings → Advanced → Privacy & security → Cookies
Data Retention and Security
We retain cookie data only for as long as necessary to fulfil the purposes outlined in this policy. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until their expiration date or until you delete them manually.
Cookie data is stored securely using industry-standard encryption and security measures. We implement appropriate technical and organisational safeguards to protect cookie information from unauthorised access, alteration, or disclosure. Regular security audits ensure our cookie handling practices meet current cybersecurity standards.
In accordance with UK data protection laws, you have the right to request information about the cookies we use and to object to certain types of cookie processing. We maintain detailed records of our cookie usage and can provide transparency reports upon request.
Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. Any significant changes will be communicated through our website and email notifications to registered users. We recommend reviewing this policy regularly to stay informed about our cookie practices.
The current version of this policy was last updated to ensure compliance with the latest UK data protection regulations and gambling industry standards. Previous versions are archived and available upon request for transparency purposes.
If you have questions about our use of cookies or wish to exercise your rights regarding cookie data, please contact our Data Protection Officer through the contact methods provided on our website. We are committed to addressing your concerns promptly and in accordance with applicable privacy laws.